Shipping & Returns
All orders are processed Monday-Friday 10am to 2pm CST (excluding major holidays) and are shipped within 1-3 business days from when the order was placed, pending payment authorization and verification. We ship to all 50 states.
Sales tax is charged on orders shipped to a Texas address only. The applicable rate is 8.25%. Sales tax is not charged on orders shipping to addresses outside of Texas.
We accept all major credit cards including Visa, MasterCard, American Express and Discover.
If for any reason you are not satisfied with your order, we would be happy to do an exchange or return for you.
Please note: If your item(s) was purchased from the Yaga retail store, it will need to be exchanged or returned or exchanged in person at the store.
If you purchased an item(s) online and want to exchange it for a different color, size or style, you can do so by returning the item(s), within 14 days of receiving the shipment, to the address below with a copy of your original receipt and a written explanation of the items you would like. Please contact us prior to returning the item to check availability. Item(s) being sent back for exchange must be in new, unused condition with original tags still attached. We will ship the new items to the original ship to address at no extra charge. All exchanges are dependent on current stock. Please check availability online or by calling us at (409) 766-1250 or emailing us at firstname.lastname@example.org.
Item(s) must be returned in new, unused condition with original tags still attached in order to receive a refund, within 14 days of receiving the shipment.
To return an item(s) for a refund just send it to the address below with a copy of the original invoice and a written explanation of why the item(s) is being returned. A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges and all returns are subject to a 5% restocking fee.
All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:
Attn: Mail Order
2109 Strand Street
Galveston Island, TX 77550